The human side of disruptive innovation
In the blue corner - Uber, the taxi app that puts a customer in touch with the nearest driver willing to drive you to wherever. In the red corner is the traditional licensed cab. An almighty fight beckons in most cities in the world. Nowhere is this contrast starker than in London - the home of the black cab. Any visitor to London knows the unique black cabs that are ubiquitous all over the city. I know Londoners complain about them, just as people in any other city do of their own cabbies, but having seen a fair bit of the world, I can testify that London cabs are amongst the best. The cabs are spacious, they are almost always available, they go wherever you want, the drivers are usually good, they rarely cheat you and because of "The Knowledge" they know the way to where you want to go. The only drawback is that they are outrageously expensive ! Anybody who say "Bah" at my description of the London cabbie is welcome to meet his close cousin in New York or a more ...